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Acting within a network against energy poverty: the example of Angers CCAS and Alisée Association

Summary : In order to have a clearer strategy in the fight against energy poverty in the Angers region, the Alisée association and the CCAS in the city have created and organised an informal network bringing together all the organisations in contact with the public in energy poverty.

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  • Start date : January 2012
  • Implementation site : Angers (49)
  • Budget : N/A


  • Association ALISEE
  • Maison de l'Architecture, des Territoires et du Paysage - 312, avenue René Gasnier
  • 49100 Angers
  • Employees : 18
  • Volunteers : 35
  • Members : 160


Editorial committee

  • Date of proofreading :  16/03/2015
Opinion of the Committee : Should be generalized ! Incomplete description of the programme
Solution(s) : Coordination of actions Fuel poverty Territorial development
Country :  France, Pays de la Loire
Stature of the programme :  Local
Participant :  Public institution, Association, ONG
  • Beneficiaries :  Urban population
  • Domain :  Housing, Governance, Energy

Reports collected as part of the RESOLIS programme « Energy Poverty »

Copyright: Licence Creative Commons Attribution 3.0 ( http://creativecommons.org/licenses/by/3.0/ )
To reference a document published by RESOLIS : Chiron Anne-Claire , « Acting within a network against energy poverty: the example of Angers CCAS and Alisée Association », **Journal RESOLIS** (2015)

Background to the programme

Determined to face up to the economic crisis and to soften its effects, the CCAS in the city of Angers in 2012 has strengthened its program of activities for households in energy poverty.

This program forms part of the Regional Climate Plan of Angers Loire Métropole and, lead in partnership between the CCAS in Angers and the ALISEE association, has several ambitions:

- To take action with fragile people in Angevin particularly by reducing their energy bills

- To create and organise a network of local actors

Objectives of the programme

- To pool knowledge and capitalise on experience/knowing each other better

- To coordinate actions already in place

- To create and group together the actions if any are missing

- To improve support for families in energy poverty

- To establish an observation process in order to take an inventory of what can be put in place

Implemented actions

- Organisation and facilitation of thematic working groups (for example, on the production of a directory of actors and their missions related to a fragile public, being prepared).

- Information stand at events according to opportunities

- Organisation and facilitation of an annual workshop on solidarity in the fight against fuel poverty dedicated to anyone in connection with a fragile and vulnerable public.

Quantitative and qualitative results from the implemented actions

In 2014, organisation of two working groups with 3 meetings per group with around ten members participating.

Example of an action developed:
The Solidarity workshop of 15 November 2013 at the Maison Pour Tous de Monplaisir (Centre for All My Wants) in Angers was split into two sections:

➔ First section as a plenary on "How to identify households in fuel poverty? Asking the right questions" by Anne-Claire Chiron from Alisée in order to better understand the problems of the public affected by energy poverty and have elements to identify and to ask the right questions

➔ Second section divided into four working groups to reflect collectively on the same question "How to act in a complementary manner to the social, economic and technical aspects in order to respond to the emergency and propose long lasting solutions".

Nearly 70 participants in the solidarity workshop including: 39% social workers, 26% associations, 14% social housing landlords, 12% local authorities, 3% energy suppliers ...

Original characteristics

The network is not an official structure. Co-governance is assured by the Alisée association and CCAS in Angers. The network relies on participating organisations volunteering. A process of collective and participatory decision making is being established in order to define the main approach and direction of the network via 4 meetings a year by a steering committee - group project.

Partnership(s) developed in the context of the programme

The network is composed of actors with complementary skills in social, technical and financial areas and directly or indirectly concerned with fuel poverty. It brings together institutions (CAF, Maison des Solidarités, CCAS...), communities (General Council 49, Angers Loire Métropole, City of Angers, ...), associations (Alisée, CLCV, régie de quartiers d’Angers, Secours catholique, Agence Locale de l’Energie et du Climat, …), social housing landlords (Podeliha Group, Angers Loire habitat, ...), energy suppliers (EDF Solidarity Service, GDF Suez, ...), ...


Difficulties and/or obstacles encountered during the programme’s implementation :

To make the network sustainable and efficient in its action, several points are to be improved:

• Devise tools for the permanent exchange of information continuously in the network

• Formalise the network, validate it and make it known and formalise its management by the organisations who are members of the network

• Setting up of statistical monitoring

• Extending the network at the regional level of Angers Loire Métropole or indeed the department level and at the level of the actors

• Publicising the network including integration on the websites of the partners (link to be created), the printing of flyers (intended for social structures, the OPAH, ...), ...

Summary of factors responsible for the programme’s success :

This network enables:

• the creation of links between different professional actors in the region,

• for people to know each other better,

• the provision of more complete and comprehensive responses to fuel poverty by taking into account social, technical and financial fields.

It is important to pool the network together with existing measures for greater coherence and links. It is also necessary to give scope to the network through a formalisation process with all the managers and elected officials from partnered organisations (concept of involvement and contribution) and the drafting of a charter outlining the network's framework.

To know more

- Solidarity Workshop Program « Repérer et agir auprès des ménages en précarité énergétique » "Identify and take action with households living in fuel poverty '

- « Comment identifier les ménages en précarité énergétique ? Se poser les bonn

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