Coordination of food aid by CCAS in Roubaix

Summary : The Community Centre for Social Action (CCAS), the "centre" of Roubaix coordinates a network of charities in the field of food aid since 2014, in order to effectively meet the needs of people in difficulty and to promote mutual assistance between those local organisations.

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  • Start date : 2014
  • Implementation site : Roubaix
  • Budget : N/A


  • CCAS "Centre" de Roubaix
  • 9-11 rue Pellart
  • 59100 Roubaix
  • Employees : 1
  • Volunteers : 0
  • Members : 10


Editorial committee

  • Date of proofreading :  06/06/2015 00:00
Opinion of the Committee : Incomplete description of the programme
Solution(s) : Coordination of actions Farming and food Social exclusion and isolation
Country :  France, Hauts-de-France
Stature of the programme :  Local
Participant :  Public institution, Association, ONG
  • Beneficiaries :  Professionals, Bottom Of the Pyramid (BOP)
  • Domain :  Food aid

Copyright: Licence Creative Commons Attribution 3.0 ( http://creativecommons.org/licenses/by/3.0/ )
To reference a document published by RESOLIS : Vatan Stéphane , « Coordination of food aid by CCAS in Roubaix », **Journal RESOLIS** (2015)

Background to the programme

All solidarity actors in Roubaix share the assessment that requests for aid from households in difficulty, as much for the settlement of energy bills as for food assistance, are increasing. The CCAS in Roubaix then launched an investigation and an analysis of the needs. In spring 2013, a project manager was hired for six months to conduct an assessment of food aid in the region. This study has proved to be even more necessary when the European Union decided, on 1 January 2014, to stop the funding of food aid.

Objectives of the programme

- Strengthen relationships between the food aid associations in the region

- Enable the exchange of practices and know-how

- Improve the effectiveness of the response to food needs

- Identify and understand new, emerging issues

Implemented actions

1) A survey and an analysis of needs in order to identify beneficiaries and associations working in the field of food aid

2) Presentation of the assessment in September 2013:

- 26,184 registrations carried out in Roubaix in 2012 (one person can register multiple times)

- Recommendations: strengthen coordination between associations to improve the effectiveness of food aid; focus the meetings on the field of food aid to people in difficulties

3) Since 2014: organisation of bimonthly mobile meetings with associations

- Location: taking turns in the premises of one of the associations

- Facilitation: by the director of Social Action from CCAS

- Objective: know each other better, share current issues, discuss the situations encountered, take note of existing procedures and create partnerships

4) A communication platform (the Factory) offered by the CCAS to small associations in order to help them better inform their public

- Post online the opening hours of the support organisations, the representatives, the locations and the main activities of the associations for those who want it

- The public in Roubaix are inclined to head towards small, very familial organisations on the neighbourhood level

Quantitative and qualitative results from the implemented actions

- Strong participation of local associations: network made up of 10 associations

- Recognition and promotion of the work of small organisations that do not have the means to communicate it

Facilitating the work of agents from CCAS (notably with guidance)

>> Better information on the activities of each association: the registration sheets are now more formal and clarify the specifics of each organisation (for example: the identification of associations that help undocumented people)

>> This identification has allowed the beneficiaries of food aid to be counted more precisely.


- Strengthen the links between associations but also between them and institutions

- Pooling of knowledge, a better understanding of the expectations of people in difficulty, discover new relevant modes of operation to meet requests for food ...


Difficulties and/or obstacles encountered during the programme’s implementation :

- The associations do not find consensus on all issues.

- Frustration on the part of some associations who thought they’d get answers to their own requests by being part of this network.

Solutions used to overcome the difficulties and/or obstacles :

- Directing CCAS donations to associations

- The CCAS makes its budget available for food aid as well as for diapers and baby formula.

- Financial respite: maintenance of European funding until 2020 that has enabled us to cope with the increase in household demands

Summary of factors responsible for the programme’s success :

- Taking account of all the associations (regardless of their stature or whether food aid corresponds to their main objective or complements other activities)

- Co-creating the coordination of the organisations

- Method of coordination: set humble goals, don’t be intrusive, don’t try to coordinate all the associations (don’t try to group "everyone together"), be open minded

- Project cost: recruitment of a project manager for 6 months

To know more

The internet platform for democratic exchanges in Roubaix


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