Logo Starter

Starter: comprehensive social support in Lille

Summary : Since 1996, the Lille Starter Association offers activities to help out, share, communicate, create relationships between neighbours ... It is well recognised locally particularly for its help and advice on job searches as well as for facilitating the life of the neighbourhood.

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  • Start date : 1996
  • Implementation site : Lille
  • Budget : N/A
  • Source and details on funding : City of Lille and General Council


  • Starter
  • 6/8, rue de la Briqueterie
  • 59000 Lille
  • Employees : 3
  • Volunteers : 12


Editorial committee

  • Date of proofreading :  06/08/2015 00:00
Opinion of the Committee : Incomplete description of the programme
Solution(s) : Farming and food Job Social exclusion and isolation
Country :  France, Mayotte
Stature of the programme :  Local
Participant :  Association, ONG
  • Beneficiaries :  Unemployed persons, Bottom Of the Pyramid (BOP)
  • Domain :  Work, Citizen participation, Education, Training, Food

Reports collected as part of the RESOLIS programme « Taking Action together against dropping out of school »

Copyright: Licence Creative Commons Attribution 3.0 ( http://creativecommons.org/licenses/by/3.0/ )
To reference a document published by RESOLIS : Bengouta Zerfa , « Starter: comprehensive social support in Lille », **Journal RESOLIS** (2015)

Background to the programme

The STARTER association was born from the desire of a neighbourhood centre in Lille to differentiate its integration activities for an adult audience. In the beginning (1996), its activities focused on the integration of RSA recipients with the workforce. Today, Starter offers a range of actions responding to all kinds of social needs in a way to that allows comprehensive support of the people.

Objectives of the programme

- Work on the obstacles to employment

- Enable individuals to be autonomous

- Set up social support for people in difficulty

Implemented actions

- Guidance for RSA recipients by social workers

- Facilitation of various activities: personalised support for employment, computer classes, cooking lessons, French lessons, organisation of neighbourhood events, free speech groups, administrative contact points, group outings, exchange of know-how, space for parenting ...

Quantitative and qualitative results from the implemented actions

- About a hundred people attend each year

- Recognition at the local level:

> It was commissioned in 2015 by a landlord to conduct a survey of residents in the neighbourhood.

> It is well recognised by the population: sometimes called upon to exercise the
role of mediator between landlords and tenants or between neighbours.

Original characteristics

In order to find the taste and the desire to fit in, Starter offers comprehensive support to the people admitted by focusing on the human dimension, especially through the involvement of beneficiaries in various activities.

Partnership(s) developed in the context of the programme

Fondation de France, Assurance Maladie, Lille Association le Fond de Participation des habitants, Solidarité Informatique (association that collects recycled computers), a group of farmers in Nord Pas-de-Calais (to sell vegetable baskets), Council General and La Deûle (Association makes sports teachers available) ...


Difficulties and/or obstacles encountered during the programme’s implementation :

- Mobility of people because of financial obstacles

- Financing of the association on an annual basis: search for new funding each year

Suggestions for future improvement :

- Open up to all audiences in order to promote a social mix with meetings and sharing with others

- Draw inspiration from the results of the survey to design new activities

Summary of factors responsible for the programme’s success :

- Strong local presence

- Engaging beneficiaries: each of them can become volunteers regardless of their situation

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